The Loop Lockers allow you to access refills and eco-friendly products 7 days a week* and at a time to suit you. They are located on the drive of Local Loop HQ – 19 Portland Street, Clowne. (*Please check the list of exemptions at the bottom of this page before placing your order).
1. After adding items to your basket, proceed to checkout. On the Shipping menu, select Local Collection. For the Collection point, select Local Loop HQ Lockers.
2. On the Collection slot menu, choose the day you would like to collect your order. The lockers are available between 7am and 10pm but it would be helpful if you could leave a note with an approximate collection time. The menu is set to ensure at least 24 hours notice to get your order ready as I will need to manage this around my other commitments.
3. You will receive an automated email confirmation of your order. Please check your junk mail if you do not receive this as you will need your 4-digit order number to open the padlock on the locker. You will receive a second confirmation email once I have checked that the items you have purchased are available on the day you have selected. Any unavailable items will be cancelled and refunded. The email will include which number locker your order is in.
4. On your collection day, double check you have your order number to hand as there may be nobody in to help. The lockers are just in front of the wooden gates at the back of the drive.
5. To open your locker you will need to align the numbers on the padlock as per your 4-digit order number then slide the black lever clockwise to release the lock.
6. Take your items from the tub before replacing it and closing the door. I would appreciate it if you could close the lock by sliding the lever back anti-clockwise and scrambling the code so that everything is left secure.
Welbeck Bakehouse products are available on Fridays only.
Chocally, Ohh Bee Hive and Sirius Therapies products are not kept in stock. I order once weekly on Thursday morning so although they can be collected any day, please ensure you order in plenty of time. For example, if you wish to collect on a Monday, your order will need to be with me by the previous Wednesday evening at the latest.